Updates From Us - August '22

Things are changing here at The Wonder Bar and, as always, we want to keep you guys informed about what’s going on.

As many of you know, the impact of the last few years on the hospitality industry (and therefore our business) has been significant. We’ve done our best to adapt as things have changed and are proud to have made it through a time that saw many businesses fold. We are beyond grateful for all the support that we have received from our community (that’s you guys) and to still be able to do what we love and be part of our customers' special events. ❤️

Despite this, the last 2.5 years have been a strain for The Wonder Bar, and with the cost of living continuing to rise many of our team, including our founder Beth, have had to take on employment elsewhere.

For this reason, The Wonder Bar has shifted into part- time hours, rather than being a full time business.



𝙎𝙤 𝙬𝙝𝙖𝙩 𝙙𝙤𝙚𝙨 𝙩𝙝𝙞𝙨 𝙢𝙚𝙖𝙣 𝙛𝙤𝙧 𝙤𝙪𝙧 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧𝙨?

🌿 Nothing much will change for those of you who have booked events with us, we’ll be going ahead as planned. We only ask that you consider our shift to part-time in your communications and expectations of us prior to your event.

🌿 We will always get back to any questions, concerns or requests that you have as soon as possible, but due to this shift into part time hours our phone and email service is not manned all day, every day and it may take us a few days to respond.

🌿 The best way for you to communicate with us prior to your event is well in advance of the event date and via email, that way we have everything that we need in writing for your booking. Please ensure that any changes you want to make to the service are communicated at least 21 days prior to the event date.

🌿 If you do need to call us - remember that we are a small business and you are calling an actual person’s mobile phone. We will answer or call you back when possible and be happy to talk to you!



𝙒𝙝𝙖𝙩 𝙖𝙗𝙤𝙪𝙩 𝙛𝙪𝙩𝙪𝙧𝙚 𝙗𝙤𝙤𝙠𝙞𝙣𝙜𝙨?

We are still taking future bookings! And we still want to bring the party to you!

But there are a few things to consider when booking with us:

🌿 Our availability is now limited, so booking in advance is a must. Please aim to book your event with us at least 2 months in advance of the date of the event for large events such as weddings, or 3 weeks in advance for smaller events like cocktail workshops. Any bookings made later than this will only be accepted on a case by case basis. We will consider last minute events where and when we have the time, but this will be at our discretion.

🌿 Clear communication, in writing (via email) is key. With less staff and less time on our hands it’s so important for us to have everything that we need in writing where everyone can see it. This really will ensure that your event goes smoothly!

🌿 We are raising our prices slightly. With the cost of wages, produce and fuel all rising, prices for almost everything are going up - and that includes our service. We still want to (and will do our best to) provide affordable options, but ultimately, in order for us to provide the quality we strive for and survive as a small business this is an essential step.

We hope that through this transition our lovely community will continue to support us as you always have. We love you and we’re so grateful to still be serving cocktails at your wonderful events... we consider this shift to be an act of love, from us to you (our customers) and the business.

When we are supported we can be the best at supporting you to create your perfect event. 🥂

Love,

Beth & The Wonder Bar Team x